Salesforce Health Cloud Training
ForceInfinity offers a specialized Salesforce Health Cloud Training program designed to transform you into a healthcare technology expert. This course equips you to manage the entire health journey—from patient intake and care coordination to advanced healthcare analytics.
Take the Lead with Infinity
Personalized Learning with 1-on-1 training and small batches
Expert mentors with real Health IT experience
Lifetime access and 24/7 support
Career support with job assistance
Flexible schedules for working professionals
What You Will Master
Health Cloud Architecture
Understand healthcare data models, EHR integration, and standards like FHIR and HL7.
Patient 360
Build unified patient profiles combining clinical, social, and historical data.
Care Management
Design care plans, manage care teams, and track patient progress.
Patient Journey
Automate patient workflows including scheduling, alerts, and engagement.
Compliance & Security
Ensure HIPAA compliance and implement data protection mechanisms.
Healthcare Analytics
Create reports and dashboards to monitor patient outcomes and operations.
Course Curriculum
Lesson 1 - Introduction to Health Cloud
4 lessons- What is Salesforce Health Cloud
- Health Cloud use cases (Providers, Payers, Life Sciences)
- Benefits and core capabilities
- Salesforce healthcare industry context
Lesson 2 - Setting Up Health Cloud
4 lessons- Installing and enabling Health Cloud
- User licenses, profiles, permissions
- Configuring Person Accounts
- Navigation and key UI components
Lesson 3 - Health Cloud Data Models
7 lessons- Household Data Model
- Clinical Data Model
- Health Insurance and Claims Data Model
- Care Program Data Model
- Social Determinants of Health Model
- Provider Data Model
- Utilization Management Model
Lesson 4 - Patient 360 & Data Management
5 lessons- Understanding Patient 360 concept
- Patient records creation and updates
- Patient timelines and health data
- Relationship management
- Insurance and benefit verification
Lesson 5 - Care Coordination
5 lessons- Care team setup
- Creating and managing care plans
- Care program templates
- Task tracking and progress monitoring
- Communication workflows
Lesson 6 - Provider Search & Engagement Features
3 lessons- Provider search setup
- Provider relationship cards
- Patient engagement tools including portals and communications
Lesson 7 - Integration & Interoperability
3 lessons- EHR system integrations (FHIR and HL7 concepts)
- Connecting external healthcare systems
- Data flow and synchronization strategies
Lesson 8 - Security & Compliance
3 lessons- HIPAA and data privacy basics
- Access control, encryption, and sharing rules
- Compliance best practices
Lesson 9 - Reporting & Analytics
3 lessons- Standard reports and dashboards
- Healthcare KPI tracking
- Analytics on patient journeys and outcomes
Lesson 10 - Deployment & Best Practices
4 lessons- Pre-deployment planning
- User provisioning
- Post-deployment steps
- Best practices for rollout and governance
Why Choose ForceInfinity for Cloud Training?
Real Health IT Expertise
Our mentors have implemented Health Cloud for hospitals, payers, and life sciences companies — not just theoretical knowledge.
HIPAA-Ready Training
Compliance is woven into every lesson, so you understand how to build secure, regulation-ready solutions from the ground up.
Patient-Centered Approach
You learn to think like a healthcare consultant — mapping patient journeys and care coordination before configuring the platform.
Your Instructor
ForceInfinity Health Experts
Salesforce Health Cloud Specialists
Frequently Asked Questions
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