Salesforce Integration Basics Training
ForceInfinity offers a foundational Salesforce Integration Basics course designed to help you understand how Salesforce connects with external systems, APIs, and enterprise applications to build a unified data ecosystem.
Take the Lead with Infinity
Step-by-step hands-on labs using real APIs
Learn from expert integration professionals
Practice with mock APIs and real-world scenarios
Strong foundation for Integration Architect path
Beginner-friendly with low-code and no-code approaches
What You Will Master
Integration Patterns
Understand request-response, fire-and-forget, and batch synchronization.
REST & SOAP APIs
Learn how to use APIs to exchange data between systems.
Authentication & Security
Master OAuth, Connected Apps, and Named Credentials.
JSON & XML Handling
Parse and generate structured data for integrations.
Declarative Integration
Use Salesforce Connect, External Services, and Outbound Messaging.
Integration Lifecycle
Handle errors, logging, and governor limits effectively.
Course Curriculum
Lesson 1 – Integration Foundations
16 lessons- What is system integration
- Why companies integrate Salesforce
- Real-world integration examples
- Integration types
- Inbound vs outbound
- Real-time vs batch
- Point-to-point integration
- Introduction to APIs
- Endpoints
- Request and response
- JSON basics
- Status codes
- Basic integration flow architecture
- System to Salesforce flow
- Salesforce to external system flow
- Data ownership concept
Lesson 2 – HTTP, REST & API Fundamentals
18 lessons- HTTP protocol
- Client-server model
- Request structure
- Response structure
- HTTP methods
- GET
- POST
- PUT
- PATCH
- DELETE
- REST principles
- Resources
- Statelessness
- URI structure
- Using Postman
- Send GET and POST requests
- Read JSON responses
- Handle error responses
Lesson 3 – Salesforce APIs Overview
5 lessons- REST API overview
- SOAP API overview
- Bulk API overview
- Fetch records using REST API
- Insert records using API
Lesson 4 – Outbound Integration
19 lessons- Apex callouts
- HttpRequest and HttpResponse
- Setting headers
- Parsing JSON
- Handling errors
- GET callout
- POST callout
- Named Credentials
- Security benefits
- Avoid hardcoding endpoints
- Credential management
- Configure Named Credentials
- Use Named Credential in Apex
- Authenticated callouts
- Token-based authentication
- Asynchronous callouts
- Future methods
- When to use async callouts
- Governor limits basics
Lesson 5 – Inbound Integration
12 lessons- Custom REST APIs in Salesforce
- RestResource annotation
- HttpGet and HttpPost
- Request body handling
- Returning JSON response
- Create REST API for records
- Testing using Postman
- Error handling and validation
- Try and catch blocks
- Custom error responses
- Status code management
- Handling malformed JSON
Lesson 6 – Authentication & Connected Apps
7 lessons- OAuth basics
- Access tokens
- Bearer tokens
- Connected app setup
- Enable OAuth
- Generate client ID
- Get access token using Postman
Lesson 7 – Mini Project & Wrap-Up
4 lessons- Outbound callout using Named Credential
- Inbound REST API creation
- OAuth authentication
- API testing using Postman
Why Choose ForceInfinity for Basics Training?
API-First Learning
Every concept is immediately applied through live Postman exercises and real Salesforce API calls — no theory-only slides.
Beginner-Safe Curriculum
We start from zero assumptions — JSON, HTTP, and REST are taught from scratch so you never feel lost, even if this is your first integration experience.
Architect Path Starter
This course is the first step on the Integration Architect certification path, giving you the vocabulary and patterns that advanced courses build directly upon.
Your Instructor
ForceInfinity Integration Experts
Salesforce Integration Specialists
Frequently Asked Questions
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